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Frequently Asked Questions

We are happy to answer any question you might have. Please feel free to email us if you cannot find your answers in any of the categories below.

Artwork

How would you describe your Artwork?

The quality is amazing. How did you achieve this?

How do I care for the artwork?

Do you offer the artwork without a frame?

How soon will I receive my artwork?

Limited Editions

How would you describe your Limited Editions?

How many prints are in a Limited Edition?

How do I care for the artwork?

How long will it take for a Limited Edition to arrive?

Shipping

What kind of shipping options do I have?

What is your return policy?

Do you ship internationally?

How much does it cost to ship the artwork?

The Art Collections

I love your art collections. Do you have more?

Who is the artist?

Do you offer any artwork in black & white?

Okay, so who's the one who plays poker?

Specials

What are your monthly specials?

Do you have any discounts for multiple items?

Do you have any special discounts on shipping?

Do you have any holiday specials?

Ordering / Contact Us

What kind of payments do you accept?

Is my information secure and private?

Do you accept high volume orders?

Where are you located and how can I contact you?

Answers

Artwork
How would you describe your Artwork?
LuckyDog Poker Art is proud to offer real poker art for real poker players. Our images are unique and utilize intensive, time-tested methods originated by the 20th century masters of photography to create a new, contemporary look that complements the world of poker.

The quality is amazing. How did you achieve this?
Thank you for noticing. We take enormous pride in the quality of our work and worked tirelessly to perfect the look before we were satisfied. We are confident the quality is superb and far superior to what other companies dare to offer. We create all of our original artwork by hand and we never import anything. Our standards are high and we deliver only the finest quality imaginable.

How do I care for the artwork?
Great question. We build our artwork around the "archival" process to help insure your artwork looks as good as the day you purchased it. The artwork is printed on Photographic Resin Paper (RC Paper) and is very delicate. Handle with care to avoid fingerprints, scratches and creases. Do not hang the art in direct sunlight and use proper cleaners for the frame and plexiglass.

Do you offer the artwork without a frame or mat?
Yes. All of our artwork is available without a frame. For the ultimate display, you also have the option to choose a professional, high-quality, custom wood frame to showcase the artwork. Each frame has been carefully selected from an artistic standpoint to complement the tone of the artwork and mat. The frame not only protects the artwork but the dramatic display creates a remarkable impression.

How soon will I receive my artwork?
We typically have our selection of poker art and box sets in stock and usually ship them out within 48 hours. We understand your excitement and do everything we can to get your artwork to your door safely and as soon as possible.

Limited Editions
How would you describe your Limited Editions?
Our Limited Editions are stunning gallery-quality photographic prints using the craft of traditional fine art photography and advanced imaging technologies. Each image is meticulously printed on Crystal Archive® photographic paper, creating a rich density worthy of display. The artist, Julie Greenwood, signs and numbers the mat of each Limited Edition photograph, further adding to the collectibility.

How many prints are in a Limited Edition series?
We are limiting the edition series to only 250 prints per image. Because of the low number, the collectibility factor increases.

How do I care for the artwork?
Great question. We build our artwork around the "archival" process to help insure your artwork looks as good as the day you purchased it. The artwork is printed on Crystal Archive® photographic paper and is very delicate. Handle with care to avoid fingerprints, scratches and creases. Do not hang the art in direct sunlight and use proper cleaners for the frame and plexiglass.

How long will it take for a Limited Edition to arrive?
Our gorgeous Limited Editions are assembled with care and detail. Once the artist signs and numbers the print and archival mat, the image is carefully encased in our premium, custom wood frame. Please allow 2-4 weeks for delivery. The short wait is well rewarded with the beautiful product.

Shipping
What kind of shipping options do I have?
By default, we provide ground shipping from either FedEx or the United States Post Office to provide the most reliable and affordable shipping method. We also provide additional options with DHL and other carriers for your convenience.

What is your return policy?
We offer a 100% satisfaction guarantee policy. We will gladly refund or exchange your purchase within 14 days, as described in more detail in our Return Policy.

Do you ship internationally?
Although there are a few more details involved with international shipping, our goal is to make it easy for you to enjoy The Art of the Game. You will be responsible for all duties and appropriate taxes, however, we have tried to streamline the process to insure your artwork arrives safely using various carrier representatives to help expedite the process. We are currently shipping only to select countries worldwide. Please see our International Shipping page for more information.

How much does it cost to ship the artwork?
LuckyDog Poker Art is pleased to offer an incredibly low shipping rate of $5.00 for all orders shipped within the contiguous 48 United States of America. That's one low price for safe, reliable shipping for any single checkout you make. We always offer Free Ground Shipping in the 48 contiguous United States of America for all of our Limited Editions. We may also offer free shipping, within the 48 contiguous United States of America, for selected specials, promotions or coupons. Otherwise, we try to offer the most reliable and cost effective methods to ship your artwork. You can view more details in our Shipping Policy.

 

The Art Collections
I love your artwork. Do you have more?
Thank you for the kind words. We know poker players love our artwork and can't wait to see more. We do have plans to release more artwork in the future at different intervals. Please check back often or join our mailing list to be the first to know when new artwork becomes available. Prior to being involved with LuckyDog Poker Art, Julie Greenwood created other casino-related artwork and a variety of other quality images. Take a look.

Who is the artist?
Julie Greenwood is the Photographer and Michael Greenwood is the Creative Director. Together, they collaborate on the designs and compositions for each image. Most of the credit, however, should go to Julie and her amazing skills as a photographer. She is able to paint with light and create beautiful images utilizing time-honored techniques of the 20th century masters. She continues to support the beauty of film, the nuances of the darkroom and the perfection of hand-toning.

Do you offer any artwork in black and white?
Not at the moment, but we may offer museum-quality black and white (B&W) images at a later time. Until then, we will consider special requests and commissions if you are looking for a one-of-a-kind image or composition. Please contact Julie Greenwood for more information.

Okay, so who's the one who plays poker?
Michael Greenwood is the one who plays poker and it is his passion for the game that contributes greatly to the look of our poker art. Michael started playing poker with his friends in Los Angeles and has been playing ever since. All of his friends continue to play poker and one even co-runs the website, FlopTurnRiver.com (notice our artwork used throughout their poker strategy website.) You can also find Michael frequenting the forums on HomePokerTourney.com, a wonderful home poker site with information on how to build your own table or run your own games. Good bunch of people too.

Specials
What are your monthly specials?
LuckyDog Poker Art is pleased to offer a variety of ways to save you money. We will, on occasion, have monthly specials on select works of art, multiple order discounts and holiday specials. We try to find creative ways to help you start your art collection so if you see a special, jump at the opportunity before it disappears.

Do you have any discounts for multiple items?
Each image in our box set was carefully selected to complement one another. We tried to imagine each collection displayed together and, I am sure you will agree, the display would be impressive. Although we have taken great care in selecting specific prints to include in our box sets, we understand you may prefer one print over another. We will happily accommodate your request, but we ask that you contact us by phone so we may customize your order (at no additional charge.)

Do you have any special discounts on shipping?
Yes we do. All of our Limited Edition orders come with free shipping to the 48 contiguous United States. Additionally, we also offer an incredibly low price of $5.00 for all orders shipping to the same address within the contiguous 48 United States of America. That’s one low price for safe, reliable shipping for any single checkout you make. We may, on occasion, offer other shipping discounts from time to time. Check back often.

Do you have any holiday specials?
We love the holidays and believe the artwork we have to offer will make an amazing gift. Every so often, LuckyDog Poker Art will offer up some terrific savings around various holidays. These savings are only around for a limited time, so when you see them, act fast.

Ordering / Contact Us
What kind of payments do you accept?
For purchases made within the United States, we accept most forms of secure payments including, Visa, Mastercard, American Express, Personal Checks, Money Orders and PayPal.

All International purchases must be made using United States Dollar currency (USD.) We recommend that payment be made via the secure PayPal Service (using Visa or Mastercard,) or via International Money Order in U.S. Dollars. For security purposes, we do not accept cash payments from any location. Depending on the final delivery destination, or recommendation of the shipping carrier, additional shipping insurance charges may be added to the order.

Is my information secure and private?
Of course! Security and privacy are two words that have great importance to us. We selected PayPal, a recognized world-leader in safe, secure transactions, as our secure payment gateway primarily because they will handle your payments directly. We will never see nor store your payment information, so you can rest assured your information will remain private. Upon checkout, our secure shopping cart, powered by UltraCart, along with PayPal, takes over the payment process. This helps us lower costs, provides you with reliable security and makes every transaction safe, secure and smooth.

Do you accept high volume orders?
We are extremely proud of our high-quality artwork and we welcome inquiries regarding the collections, gallery showings and high volume orders. On occasion, LuckyDog Poker Art will consider customized orders. Please click on this link for more information. Additionally, our artwork creates a natural synergy for product licensing. Please contact the artist, Julie Greenwood for all inquiries.

Where are you located and how can I contact you?
We are a small, family run business of artists, located in Tulsa, Oklahoma or, as Julie will often say, "the land of happy people". We are not a huge corporation churning out merchandise, rather we are enthusiastic artists who enjoy playing poker, sharing our talents and exhibiting our craft by offering high-quality images you can be proud to display and own forever. You can email us or call us at 1.918.488.9535 from 9am - 5pm CST, Monday through Friday. Please visit our Contact Us page for more information.